List of active policies

Name Type User consent
BCAilearn Terms of Use (2021.9.15) Site policy All users
MoodleCloud policy Site policy All users
MoodleCloud cookies policy Site policy All users

Summary

BCAilearn VLE Terms of Use

Full policy

BCAilearn.com Terms of Use
Updated 2021.9.15

1. Technology Philosophy
a) At Black Country Atelier Ltd (BCA) we develop engaging and relevant technology and learning resources to aid teachers and students in their work and learning.
b) BCAilearn.com is a virtual learning environment (the “VLE”) owned and operated by BCA to support our courses and programs.
c) Throughout the site, the terms “BCA,” “we,” “us” and “our” refer to BCA; the terms “VLE”, “site” and “BCAilearn” refer to BCAilearn.com.
d) BCA offers the VLE, including all information, features and services available from this VLE, to you the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your continued use of the VLE constitutes your agreement to all such terms, conditions, policies and notices.

2. Purpose of The VLE
a) This site is operated for the purpose of providing courses, information, and services offered by BCA.
b) The VLE includes the online learning platform accessed via BCAilearn.com and any technologies or resources hosted on the VLE. The VLE also extends to and includes any downloaded, printed, or other materials originally derived from the BCAilearn website (in whatsoever format).
c) All technology and learning resources provided by BCA on the VLE is for academic non-commercial use only unless agreed in writing by BCA.

d) BCA may provide an alternative web address to access its VLE material, in which case BCA will provide the VLE material on an equivalent basis as it would have done via bcailearn.com.

3. Your Use of This VLE
a) You must have a valid license to access the VLE.
b) As a condition to your continued use of the VLE, you agree that you will not use this VLE for any purpose that is unlawful or prohibited by these Terms of Use. You agree that BCA may immediately terminate your access to this site if you violate these Terms of Use, or if we determine, in our sole discretion, that your use of this site is objectionable or is contrary to the intended purposes of this site. Without limiting the foregoing, it is our policy to terminate access to this site of any user whom we determine to be a repeat infringer, of these Terms of Use or any third-party rights.

4. Accuracy, Completeness and Timeliness of Information on the VLE
a) We are not responsible if information we make available on this site is not accurate, complete or current.
b) The material on this site is provided for general course information only and should not be relied upon or used as the basis for making significant decisions without consulting primary or more accurate, more complete or more timely sources of information.
d) You agree that it is your responsibility to study the information on this site and decide whether the information is suitable for your use.
c) Any reliance on the material on this site is at your own risk.
d) This site may contain certain historical information. Historical information necessarily is not current and is provided for your reference only.
e) This site may also contain information provided by third parties, and opinions and views of third parties. We are under no obligation to verify any information provided by third parties, and the opinions and views expressed by third parties are not those of BCA, and are not endorsed by us.
f) We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on the site.
g) You agree that it is your responsibility to monitor changes to the site.

5. Use of Material from This VLE
a) This VLE (including but not limited to software, files, graphics and data found on the site) is the property of and owned by BCA or its licensors and is protected by copyright, trademark and other laws of the United Kingdom and other countries.
b) You must have a valid license to access the Site and any of its resources. The length and period of your license will vary. If you are not sure of your license period please check with your local administrator or BCA representative.
c) A valid license grants your school or centre access to the site for an agreed number of teacher and student users. Each user must have an unique user login to access the VLE.
d) Only users with unique logins and a valid license may access, view, download, or print learning materials from the site.
e) Within your license period, you may display, download and print hard copy versions of the material contained on the site for your personal and noncommercial use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you copy, download or print.
f) BCA invests in producing engaging learning content. To help us make this venture sustainable, we appreciate and rely on the support of our customers. Do not give, lend, sell or transfer any learning materials from the site to others without prior written permission of BCA.
g) When you display, copy, download or print any material on or from the site, it is provided to you by BCA or its licensors under a license that is revocable. BCA and its licensors retain full and complete title to the material on this site and to any and all of the associated intellectual property rights. Any other use of the material on the site, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the site is expressly prohibited.

6. Trademarks, Copyrights and Plagiarism
a) This site features trademarks, service marks and logos that are the property of BCA and its affiliates or licensors. The site also may include trademarks, service marks or logos of other third parties. All of these trademarks, service marks and logos are the property of their respective owners, and you agree not to use them in any manner without the prior written permission of the applicable owner.
b) This site and all of its contents including but not limited to text, design, graphics, interfaces and code, and the selection and arrangement thereof, is protected as a compilation under the copyright laws of the United Kingdom and other countries.
c) Users will not plagiarise words or information from the VLE or materials from the VLE. Plagiarism is the taking of ideas, words, phrases, or writings of another and presenting them as if they were a student’s original work.
d) A small limited amount of text materials from the VLE which is copyright of BCA may be used for reference purposes only within your personal academic non-commercial work. This is limited to a maximum of 10% of text from any one page, and in aggregate no more than 10% of text from total materials available to you on the VLE.
e) Any reference materials used within the limits set out in 6d must clearly reference BCA as the source of the material.
f) You may not copy or reproduce any graphics, photographs, or other illustrations from the VLE within your own work without prior written permission from BCA.

7. Intellectual Property Rights of Others
We respect the intellectual property rights of others, and we request that our visitors do the same. If you think your work has been copied in a manner that constitutes copyright infringement, you may notify us at:

Black Country Atelier Ltd
Gable House, 18-24 Turnham Green Terrace
London W4 1QP
e-mail: info@blackcountryatelier.com

Please include all of the following in your notification:
• a physical or electronic signature of the person authorized to act on behalf of the owner of an exclusive copyright that is allegedly infringed;
• a description of the copyrighted work you claim has been infringed;
• a description of where the material you claim is infringing is located on the site;
• your address, telephone number, email address and all other information reasonably sufficient to permit us to contact you;
• a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and
• a statement by you that the above information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

8. Materials You Submit to The VLE
a) Where your license enables you to submit information to the VLE, you acknowledge that you are responsible for any submission you make, including the legality, reliability, appropriateness, originality and copyright of any such material.
b) You represent, warrant, and agree that you own all rights to the content you post or otherwise control sufficient rights to grant the rights you grant by these Terms of Use; that the content is accurate; that use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity; that you will not upload to, distribute or otherwise publish through this site any content that (i) is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable, (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law, or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of “spam.” If you submit any video content through this site, you further represent, warrant and agree that you have written consent or permission of each identifiable individual in such content to use their name and likeness and grant the rights you grant in these Terms of Use.
c) You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content.
d) You may not upload commercial content onto the site. If you do submit material, and unless we indicate otherwise, you grant BCA and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content throughout the world in any media now known or hereafter invented. You grant BCA and its affiliates the right to use the name you submit in connection with such content, if they so choose.
e) BCA reserves the right (but is not obligated) to monitor your use of this site and any content you may submit. Without limiting the foregoing, BCA reserves the right to remove any content (including messages or comments posted on the site) which we determine, in our sole discretion, to be objectionable or otherwise in violation of these Terms of Use.

9. User Accounts
a) You must ensure that the information you are asked to provide on registration is accurate. In particular, you must not enter details of others and are obliged to update your personal information without undue delay in the event of any change.
b) Your access details (email address and password or user name and password) are intended only for use by you personally. You are not authorized to share these access details with others or otherwise disclose them. If you learn of any actual or suspected unauthorized use of your access details, you shall be under an obligation to notify BCA promptly. If you are responsible for such misuse of your access details, you shall be liable for all consequences of use by a third party. Your liability ends only if and when you have notified BCA of the unauthorized use or loss of your access details and changed your password, if necessary.
c) BCA reserves the right to refuse registrations on a case-by-case basis without stating reasons. Moreover, BCA remains entitled at any time to disable access details temporarily or permanently in cases of violation of these terms and conditions of use (in particular if false information was provided on registration and/or access details, in particular passwords, were disclosed to others without authorization) and/or terminate your access with immediate effect or within a period to be determined at BCA’s discretion and/or to terminate the agreement on use by extraordinary termination without notice. The same shall apply in cases of misuse or damage or if the functionality of the offering is impaired. If this is the case, you shall not be entitled to re-register without BCA’s express prior consent.
d) Please note that once your license has ended, you will no longer have access to the VLE, and must delete any materials previously downloaded, printed, or derived from the VLE.

10. At the End of Your License Period
a) At the end of your license, an existing license must be renewed or a new license purchased in order to continue access to the VLE. Without a valid license you will lose access to your VLE.
b) The any use of materials from the VLE, in whatsoever format and whosesoever stored, is strictly prohibited after your license expires. You must take all reasonable steps to delete any materials you may have previously downloaded, printed, or otherwise copied from the VLE.
c) You must also take all reasonable steps to ensure that any other users at your school or centre who are affected by the license expiry are aware and stop using the VLE and its materials.
d) You may export your own grade data from the VLE before the end of your license. A fee may be applied if you require BCA to export the data for you.
e) Subject to 10f and 11e, at the end of your license period, at BCA’s discretion your personal information may be stored for a maximum of 6 months in order that in rare circumstances should teachers or students need access to historical course data a copy of that data can be obtained. After 6 months, user data on the VLE will be anonymised and the anonymised data kept on record to analyse course engagement and better adapt learning resources in the future.
f) We make no guarantees that your data will be available in whatsoever format after your license period expires.
g) You can request for your data to be anonymised at any time, please send an email to info@blackcountryatelier.com. Please be aware if you want your data anonymised before the end of your license period, there may be restrictions on your access to materials or activities on the VLE.

11. Your data
a) We will keep your information within BCA except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Where other parties are involved in the goods or service we provide to you including, for example, awarding bodies accrediting qualifications, and those other parties require access to your data, we will notify you first of any such request first.
b) We will only share your data outside BCA where you have requested it via a data portability request, or given your consent. BCA requires all third parties to comply strictly with its instructions and BCA requires that they do not use your personal information for their own business purposes and only use your information for reasons associated with the goods or services we provide for you.
c) We will hold your personal information on our systems for as long as is necessary for the purpose of the supply or goods of services and for any legal or regulatory requirements. After which time we will anonymise your data, removing any information which may identify you.
d) We will NEVER sell your information or data from the Site to third parties.

12. Disclaimers
a) Your use of this site is at your sole risk. The site and any materials contained within it is provided on an “as is” and “as available” basis. We reserve the right to restrict or terminate your access to the site or any feature or part thereof at any time.
b) BCA expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose and any warranties that materials on the site are noninfringing; that access to the site will be uninterrupted or error-free; that the site will be secure; that the site or the server that makes the site available will be virus-free; or that information on the site will be complete, accurate or timely. If you download any materials from this site, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that results from the download of any such materials. No advice or information, whether oral or written, obtained by you from BCA or through or from the site shall create any warranty of any kind. BCA does not make any warranties or representations regarding the use of the materials on this site in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
c) In certain countries, the law may not permit all or a portion of the disclaimer of warranties, so the above disclaimer may not apply to you, in whole or in part. In such cases, the disclaimer will apply to you to the extent permitted by applicable law.

13. Limitation of Liability
a) To the fullest extent permitted under applicable law, you understand and agree that neither BCA nor any of its affiliates or third party content providers shall be liable for any direct, indirect, incidental, special, exemplary, consequential, punitive or any other damages relating to or resulting from your use of or inability to use this site or any other site you access through a link from this site or from any actions we take or fail to take as a result of email messages you send us. These include damages for errors, omissions, interruptions, defects, delays, computer viruses, your loss of profits, loss of data, unauthorized access to and alteration of your transmissions and data, and other tangible and intangible losses. This limitation applies regardless of whether the damages are claimed under the terms of a contract, as the result of negligence or otherwise arise out of or in connection with the use, inability to use, or performance of the information, services, products or materials available from this site, and even if we or our representatives have been negligent or have been advised of the possibility of such damages.

14. Indemnification
a) You agree to indemnify, defend and hold harmless BCA and its affiliates, and their officers, directors, employees, contractors, agents, licensors and suppliers, from and against any and all losses, liabilities, expenses, damages and costs, including reasonable lawyers’ fees and court costs, arising or resulting from any violation of these Terms of Use.
b) If you cause a technical disruption of the site or the systems transmitting the site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable lawyers’ fees and court costs, arising or resulting from that disruption.

15. Links and Endorsements
a) The VLE may contain links to other websites. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We have not necessarily reviewed the information on those other sites and are not responsible for the content of those or any other sites or any products or services that may be offered through other sites. Inclusion of links to other sites should not be viewed as an endorsement of the content of linked sites. Different terms and conditions may apply to your use of any linked sites.
b) The VLE and its materials may contain reference to third parties. These references are provided as a convenience to you as an additional avenue of access to course information. We are not responsible for the accuracy, completeness or timeliness of information regarding third parties. You must take responsibility for checking any references are suitable for your intended use. Any references to third parties should not be viewed as an endorsement of the third party, neither should it be viewed as endorsement from the third part of BCA unless otherwise explicitly stated.

16. Jurisdiction
a) BCA is organized under the laws of the United Kingdom. You irrevocably consent to the jurisdiction of the courts located in the United Kingdom for any action to enforce these Terms of Use.
b) We recognize that it is possible for you to obtain access to this site from any jurisdiction in the world, but we have no practical ability to prevent such access. This site has been designed to comply with the laws of the United Kingdom. If any material on this site, or your use of the site, is contrary to the laws of the place where you are when you access it, the site is not intended for you, and we ask you not to use the site. You are responsible for informing yourself of the laws of your jurisdiction and complying with them. In the event of any legal action arising from or relating to these Terms of Use or your use of this site, you hereby waive the right to a jury trial.

17. Changes to These Terms of Use
a) We reserve the right, in our sole discretion, to change these Terms of Use at any time by posting revised terms on the site. It is your responsibility to check periodically for any changes we may make to these Terms of Use. Your continued use of this site following the posting of changes to these terms or other policies means you accept the changes.

18. Miscellaneous
a) If any provision of this agreement is unlawful, void or unenforceable, the remaining provisions of the agreement will remain in place. These Terms of Use constitute the entire agreement and understanding between you and BCA with respect to use of the website and the contents thereof, superseding all prior or contemporaneous communications.

19. How to Contact Us
If you have any questions or comments about these Terms of Use, please write us at:

Black Country Atelier Ltd
Gable House, 18-24 Turnham Green Terrace
London W4 1QP
e-mail: info@blackcountryatelier.com

By accessing the site you are agreeing to the terms set out above.



Summary

Full policy

Privacy Notice

Last updated 7 Oct 2019

This Privacy Notice tells you how we, Moodle Pty Ltd, will collect and use your personal data to provide our service which allows educators, of any kind, to create a private space online, filled with tools that easily create courses and activities, all optimized for collaborative learning. The Moodle software is free and open source, and may be hosted by Moodle Pty Ltd, but also by anyone who wishes to manage an installation. This notice will tell you how Moodle Pty Ltd uses your data, but if the site you are using isn’t hosted by Moodle Pty Ltd, then your data controller will have added their own specific information to it as well, on how your data is used by them.

Who are we?

Moodle Pty Ltd is a software company which allows educators, of any kind, to create a private space online, filled with tools that easily create courses and activities, all optimized for collaborative learning. The Moodle software is open source, and may be hosted by Moodle Pty Ltd, but also by anyone who wishes to manage an installation.

What’s covered by this Privacy Notice?

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

All data subjects whose personal data is collected, in line with the requirements of the GDPR.

  • where Moodle Pty Ltd is hosting a website on its own behalf, it is the Data Controller for all the data collected. Where Moodle Pty Ltd is hosting someone else’s installation of the Moodle Platform (as with MoodleCloud) it is the Data Processor for the site admin for that installation.
  • when Moodle Pty Ltd is not hosting an installation of the software platform, it is neither the Data Controller nor the Data Processor and those duties fall on the people or organizations who have installed and are hosting those installations.

Why does Moodle Pty Ltd need to collect and store personal data?

In order for Moodle Pty Ltd to provide you with MoodleCloud and other Moodle hosted websites we need to collect personal data for correspondence purposes and/or to allow us to provide you our service(s). We are committed to ensuring that the information we collect and use is appropriate for this purpose. Moodle Pty Ltd is a company which values its users’ data protection and privacy rights and we have no interest in collecting data beyond what we need to make our service(s) work for you.

If you are going to be contacted by us for marketing purposes, we will not rely solely on this notice, but will always seek an additional confirmation from you that it’s ok to do that.

In general we collect personal data relating to you for specific purposes, with the nature of the data collected depending on your interaction with Moodle Pty Ltd. We are committed to transparency in this and have provided a very detailed breakdown of these processes in Annex 1 of this Privacy Notice.

Our legal basis for the processing of personal data are:

  • Article 6.1(a), GDPR, Consent
  • Article 6.1(b), GDPR, Contract
  • Article 6.1(f), GDPR, Legitimate Interest

Any legitimate interests pursued by us, or third parties we use, are as follows:

  • recruitment and Induction of new Candidates
  • emergency Contacts for people who work with us, such as employees and contractors for health and safety purposes.
  • business Development
  • providing login systems to users via their existing social media accounts

The special categories of personal data concerned are:

  • biometric Data in the form of facial images
  • health Data in respect of employees, contractors and other people who work with us
  • any special categories of special personal data which any user volunteers while using the Moodle systems (for example in a forum or submission)

Will Moodle Pty Ltd share my personal data with anyone else?

We may pass your personal data on to third-party service providers contracted to Moodle Pty Ltd in the course of dealing with you. We do this because there are some services, such as our video conferencing facility, which will not work unless we are able to make these transfers. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to deliver the service they provide on our and of course, your behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Moodle Pty Ltd’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, or if it is necessary to comply with an employment contract, or we are legally required to do so. If you would like an up-to-date register of all our third-party service providers, please contact privacy@moodle.com and we will be happy to provide it.

How will Moodle Pty Ltd use the personal data it collects about me?

Moodle Pty Ltd will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Moodle Pty Ltd maintains a register of its data processes which includes a record of the data retention policy for each type of data collected and is committed to only ever trying to process the minimum amount of data needed. Moodle Pty Ltd is required to retain certain information in accordance with the Law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Can I find out what personal data Moodle Pty Ltd holds about me?

Moodle Pty Ltd at your request, can confirm what information we hold about you and how it is processed. If Moodle Pty Ltd does hold personal data about you, you can request the following information:

  • identity and the contact details of the person or organisation that has determined how and why to process your data.
  • contact details of our data protection officer in the EU, where applicable.
  • the purpose of the processing as well as the legal basis for processing.
  • if the processing is based on the legitimate interests of Moodle Pty Ltd or a third party, information about those interests.
  • the categories of personal data collected, stored and processed.
  • recipient(s) or categories of recipients that the data is/will be disclosed to.
  • if we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely.
  • the EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information. These will rely on measures approved by the EU Commission.
  • how long the data will be stored.
  • details of your rights to correct, erase, restrict or object to such processing.
  • information about your right to withdraw consent at any time.
  • how to lodge a complaint with the relevant supervisory authority.
  • whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • the source of personal data if it wasn’t collected directly from you.
  • any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?

Moodle Pty Ltd accepts a request made through a Moodle account while the person making the request is logged in. In certain circumstances Moodle Pty Ltd could ask for additional information and the following forms of ID when information on your personal data is requested:

  • A colour copy of a Passport, driving licence or National ID Card

Agreeing to these terms is your Consent

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. Where consent is required for Moodle Pty Ltd to process both standard and sensitive types of personal data, it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used. Agreement with this Privacy Notice and its accompanying terms and conditions (as applicable) (and any Data Processing Agreements, if they apply to you) will be considered to be explicit consent and we will keep a copy of the records of that consent for audit purposes.

You may withdraw consent at any time by:

  • MoodleCloud and other Moodle hosted websites:
    contacting privacy@moodle.com
  • self - hosted Moodle installations:
    contacting the Data Protection Officer for your Data Controller

Please identify your role in relation to Moodle (if you are a contractor, employee, Moodle partner, end-user, site admin etc.), and the data you wish to withdraw consent to be processed.

Disclosure

Moodle Pty Ltd will pass on your personal data to certain third parties. Moodle is a distributed, global company and it uses cloud services which may be accessed by Moodle employees in any part of the world, including our head office in Australia.

The Moodle Software platform is open source, so that anyone can install and host a copy of the software, as the data controller. In those circumstances, it will be a matter for the Data Controller to ensure they have also put the necessary safeguards in place for any international transfers outside the EU.

Third country (non-EU)/international organisation

Safeguards in place to protect your personal data

MoodleCloud: Australia, Global

Use of the EU’s Standard Contract Clauses, Privacy Shield, and binding corporate rules

Other Moodle Sites and services

Use of the EU’s Standard Contract Clauses, Privacy Shield, and binding corporate rules

Other Moodle installations, not hosted by Moodle Pty Ltd or additional processing of data from MoodleCloud by the Data Controller

To be provided directly to you by the Data Controller for that installation.

Retention period

Moodle Pty Ltd will processes different forms of personal data for as long as is necessary and proportionate for the purpose for which it has been supplied and will store the personal data for the shortest amount of time possible, taking into account legal and service requirements. For further details on the retention period for any particular type of data, please contact privacy@moodle.com

Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

  • right of access – you have the right to request a copy of the information that we hold about you.
  • right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • right to object – you have the right to object to certain types of processing such as direct marketing.
  • right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • right to judicial review: in the event that Moodle Pty Ltd refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in the section named “Complaints” below.

Where Moodle Pty Ltd are your Data Controller, you may make a request directly to the Data Protection Officer using the email address dpo@moodle.com

Where Moodle Pty Ltd are a Data Processor, and act on behalf of a data controller (such as MoodleCloud) any requests received by Moodle Pty Ltd will be passed on to the Data Controller.

Where Moodle Pty Ltd are not involved with your data, such as where the Moodle platform has been self-hosted, you should address your requests to the data controllers of those sites since Moodle Pty Ltd will have no access to your data.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Moodle Pty Ltd (or third parties as described above), or how your complaint has been handled, you have the right to lodge a complaint directly with supervisory authority and also with Moodle Pty Ltd’s Data Protection Officer, Data Compliance Europe Ltd.

If you wish to make a complaint about how your personal data has been processed in MoodleCloud, or by a Self-Hosted installation of the Moodle Software you should contact your Moodle Site Admin or the Data Controller for your Moodle installation. (For example, if your university or school hosts their own Moodle site, they will be the Data Controller).

The details of Contacts for where Moodle Pty Ltd’s are the Data Controller:

Supervisory authority contact details

Data Protection Officer (DPO) / GDPR Owner contact details

Data Protection Commissioner

Data Compliance Europe,

Canal House

Lower Bridge Street

Portarlington

Dublin 8

Co Laois


R32 AP23


info@dataprotection.ie

dpo@moodle.com

+353 57 8684800

+353 1 6351580


The details of Contacts for where Moodle Pty Ltd is not the Data Controller, in your installation of Moodle are available directly from your Data Controller.

Annex 1

Purpose of processing

Categories of personal data

The source of the personal data

Individual’s Profile on Moodle Partner site

Contact details

Data subject and data subject employer

Individual’s data on Moodle Partner website

User and activity data

Data subject, Controller

Partner Marketing Support

Partner details, Location, Date, Times

Data subject

Partner Marketing Support

Client details, Partner details

Data subject, data subject employer, Partner organisation

Partnership support conference calls

Name, Voice Recording, Video/Photograph of user

Moodle HQ – Moodle Partner Site Data

Partner Organisation Profile on Moodle Partner site

User details, Partner Organisation details

Partner Organisation provides info and manages it

Partnership team commercial discussion about Partners and sectors

HQ Organisation details, Partner Organisation details, names, emails, addresses

Controller(s) – Moodle Pty Employees (Moodle HQ) and for contractors -themselves or company

Partnership team business development discussion

Partner Organisation details

Controller(s) – Moodle Pty Employees (Moodle HQ) and for contractors -themselves or company.

Moodle HQ team communication

Contact details and any other as comes up in emails

Controller

Moodle HQ team communications

Contact details

Controller

Moodle Client Customer financial data from Partners

Client details, Partner details

Employees

Lead / Customer Information

Contact Details

Data Subject

Writing and storage of agreements/contracts/documentation with partners, and potential partners Contact Details Moodle Partner / Applicant
General Business Documentation of meetings including attendees Partner Organisation details, Partner details, Partner Employees Controller
General Business Documentation Partner Organisation details, Partner details Controller
Central code repository Contact details (name, surname, email, photo), activity and contribution Data subject
Community education and feedback Contact details (name, surname, email, photo), activity and contribution Data subject
Mirror of central code repository Contact details (name, surname, email, photo), activity and contribution Data subject
Public Moodle Code Repository Contact details (name, surname, email, photo), activity and contribution Data subject
Private Moodle Code Repository Contact details (name, surname, email, photo), activity and contribution Data subject
Developer code repository Contact details (name, surname, email, photo), activity and contribution Data subject

Sharing of rapid prototypes, research artefacts, usability testing feedback

Contact details, activity, contribution

Employee/contractors

Conduct user studies, interviews, and surveys

Contact details, activity, contribution

Employee/contractors

Conduct user surveys, MOBILE – Support for Airnotifier sites

Contact details, form entries

Data subject

Scheduler for usability testing & user interviews

Contact details (name, surname, email, photo), activity and contribution

Data subject

Host the usability tests and user interview recordings

Contact details, biometric data including pictures video and voice recording

Data subject

Community engagement & recruitment for user studies

Names, Addresses, emails, phone numbers, Health Records, Contact details, biometric, IP Address, document contents, email contents, usage records

Data subject

MOBILE – Training in Moodle moots Contact details (name, surname, email, photo), activity and contribution Data subject
Sending e newsletters Name, email, phone number, country of subscribers Data subject
Sending e newsletters Email address of subscribers Data subject
Attendees’ registration and payment for Moodle Moots organized by Moodle directly Email address, name, telephone, payment details, country of origin, occupation, dietary requirements Data subject
Presentations’ admission process run by Marketing department for Moodle Moots organized by Moodle directly Email address, name, country, workplace, personal presentation, summary of applicable presentations Data subject
Sending notifications to Moodle Moots attendees that have voluntary downloaded the Moodle Moot application for the conference Name, surname, email address ShowGizmo
Pass to partnership team MOOC participants personal data interested in further training or other Moodle services Name, email, phone number, country of subscriber Data subject
MOOC participants information provide service to the users Name, email address Data subject
Provide Moodle education certification service to the user Name, email address, users contributions, IP addresses, on a voluntary basis: geo localization, photo Data subject and Partner
Recruitment of candidates Name, Address, phone number, email, social media profile links, Photograph, educational and work history, interests Data subject
Reference’s check of candidates to be recruited for recruitment Contact details, role and any relevant info of referee’s candidate Data subject
On-boarding of employees and contractors Contact details, emergency contact details, drivers licence, passport, ID documents, banking details, tax details, superannuation details, gender, qualifications, biometric data, date of birth Data subject
Health and Safety Name, phone number, email, relationship with Employee Data subject
Health Records for Employees/contractors Health Records Data subject
Performance’s measure Performance information, contact details Managers/HR
Letter of Offer Name, address, phone number, email and remuneration details of contractors Data subject
Management coaching to strength management capability Performance information, performance opinions, contact details Data subject
Manage the organizational structure of the company Pictures, name and surname Data subject
Paying wages to employees Contact details (name, surname and email), Bank details, Tax details, sick leave, Annual Leave, salary, pension Employee
Collecting fees payable by direct clients Contact details (name, surname and email) Client
Collecting fees payable by partners Contact details (name of partner, email, name and surname of partner representative) Partner
Receiving event registration fee Contact details (name, surname, email of the participant, phone number, business name and address Attendee
Paying supplier invoices Supplier details (name, surname, email, bank details) Supplier
Log storing and searching for analysing and troubleshooting MoodleCloud sites and signup/provisioning Location, IP address MoodleCloud site admins and MoodleCloud site users
Storing of historical logs – moodle, web server, statistics Website name, location, IP address MoodleCloud site admins and MoodleCloud site users
Facilitating the signup and control of the MoodleCloud account Name, email, location, telephone number MoodleCloud site admins
Primary provider for text messaging. Logs for text message sending Phone numbers MoodleCloud site admins
Email processing (Moodle and signup) Email MoodleCloud site admins and MoodleCloud site users
Text messaging service Phone numbers MoodleCloud site admins
Backup text messaging service Phone numbers MoodleCloud site admins

Sending emails to site admins regarding their MoodleCloud service

Name, email, financial data

MoodleCloud site admins

Operational reporting on cloud servers and moodle sites

Location, IP address, moodle activity data

MoodleCloud site admins

Manage recurring subscriptions and payments

Name, email, country

MoodleCloud site admins

Billing and subscription management

Name, surname, billing country, website name

MoodleCloud site admins

Conversion of assignments in various formats into PDF file to enable the teacher to grade and annotate the document

Any data submitted in the document submitted

MoodleCloud site users

Web conferencing feature for all MoodleCloud sites Contact details, voice, audio, video, biometrics, IP address, location data MoodleCloud site users
Webhooks from payment processor triggered on subscription change Payment method details (NOT INCLUDING CREDIT CARD NUMBER) Moodlecloud site admins
Customer data storage Any data submitted in the file MoodleCloud site admins and users

Summary

Full policy

Cookies Policy

Effective: 28 June 2018

Moodle Pty Ltd ("us", "we", or "our") uses cookies on moodlecloud.com and all affiliated websites (collectively the "Site").

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we partner with may use cookies on the Site, and your choices regarding cookies. Please read this Cookies Policy in conjunction with our Privacy Notice, which sets out additional details on how we use personally identifiable information and your various rights.

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you. Essentially, cookies are a user’s identification card for the Moodle servers. Web beacons are small graphic files linked to our servers that allow us to track your use of our Site and related functionalities. Cookies and web beacons allow us to serve you better and more efficiently, and to personalize your experience on our Site.

Cookies can be "persistent" or "session" cookies.

Why does Moodle Pty Ltd need to collect and store personal data?

In order for us to provide you with MoodleCloud and other Moodle Hosted websites we need to collect personal data for correspondence purposes and/or to allow us to provide you our service. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose. Moodle is a company which values its user’s data protection and privacy rights and we have no interest in collecting data beyond what we need to make the Moodle Services work for you. If you are going to be contacted by us for marketing purposes, we will not rely solely on this notice, but will always seek an additional confirmation from you that it’s OK to do that.

How Moodle uses cookies

When you use and access the Site, we may place a number of cookies files in your web browser.

Moodle uses or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and sites to which a user of our Site links, the length of time each user spends at any particular area of our Site, and the specific functionalities that users choose to use. To the extent that cookies data constitutes personally identifiable information, we process such data on the basis of your consent.

We use both session and persistent cookies on the Site and we use different types of cookies to run the Site:

  • Essential cookies. Necessary for the operation of the Site. We may use essential cookies to authenticate users, prevent fraudulent use of user accounts, or offer Site features.
  • Analytical/performance cookies. Allow us to recognize and count the number of visitors and see how visitors move around the Site when using it. This helps us improve the way the Site works.
  • Functionality cookies. Used to recognise you when you return to the Site. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. Record your visit to the Site, the pages you have visited, and the links you have followed. We will use this information to make the Site and the more relevant to your interests. We may also share this information with third parties for this purpose.

Third-party cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Site.

What are your choices regarding cookies

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use some or all of the features we offer. You may not be able to log in, store your preferences, and some of our pages might not display properly.

Cookies Table

The tables below list some of the internal and third-party cookies we use. As the names, numbers, and purposes of these cookies may change over time, this page may be updated to reflect those changes. For more information on how we use these cookies, please refer to our Cookies Policy (above).

MoodleCloud Cookies

Host Name

Cookie Name

Purpose

MoodleCloud

viewed_cookie_policy

Tracking. Remember that the user has accepted the cookie policy.

PHPSESSID

Essential. Required to keep current user authentified to the portal.

subdomain_username

Functionality. Pre-fills the last username used by the user when login.

Moodle Cookies

Host Name

Cookie Name

Purpose

[site].moodlecloud.com
[site].moodle.school

MoodleSession[site]

Essential. Required to keep current user authenticated with Moodle and keep session alive.

Third-Party Cookies

Host Name

Cookie Name

Purpose

More information

Google Analytics

All cookies starting with _ga: _ga, _gid, _gat_mcglobal, _gat_mcregion, etc.

Analytical. Distinguish users, throttle request rate, etc.

https://www.google.com/policies/privacy/ and https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage To opt out, visit http://tools.google.com/dlpage/gaoptout

All cookies starting with __utm

Analytical. Distinguish users, throttle request rate, etc.